FAQ
frequent questions

Here are some common questions and answers.

• 

  Why have we called you?

  Verifica offers credit lifecycle management services to financial entities. If we have called you it might be for following reasons:

  – Negotiate a agreement to sort out your debt.

  – Offer a financial product such a credit card, insurance, pre -approved personal loan, etc.

• 

  Why have you received a notification?

  If you have received a notification by letter, email or sms, is because Verifica has been appointed by your creditor to manage your receivable. You can find instruction to sort out this situation in a simple and agile way into the notification.

  You can contact us to establish a personal plan of payments which consider you circumstances or, to update your contact details.
• 

  Why have we gone to your home?

  Verifica has sent an agent to your residence in order to negotiate your current default situation in person.
• 

  How can I pay my debt?

  Please, follow the instruction given in the notification, or contact us at +34 91 495 27 76 or This email address is being protected from spambots. You need JavaScript enabled to view it..
• 

  I am sure that I have already paid my debt

  Please, contact us by calling to the phone number provided at the notification and check your state of your default.
• 

  Why do we have your data?

  Your contact details have been provided by your creditor to Verifica for the performance of a collection service or you have given your consent for providing finance products. If you have any doubt, please contact our Data Protection Officer at the address: Calle Eucalipto 33, 28016 Madrid or click here.

• 

  How can I work with you?

  If you want to join us, please check our job opportunities in the link where you can also submit your CV: Submit your CV.